Shipping Policy - Kids Circle
After placing your order with us you will receive an order confirmation email. Once you have received this confirmation email your order will be delivered as per the below guidance:
If you are placing your order with a Service NSW Creative Kids Voucher we will need to verify your voucher details before shipping your order.
Kids Circle uses Australia Post to ship all orders. Australia Post cardboard boxes are now locally made and contain recycled material in their make-up ♻️. The boxes also carry the Forest Stewardship Council (FSC) logo meaning they’re sourced from sustainably managed forests.
Please note, the pandemic has increase the need for online shopping, and Australia Post is experiencing high demand on its services. Customers may experience delivery delays in some parts of New South Wales, Victoria and ACT.
- Standard Shipping - $10, FREE with Creative Kids Voucher (5-8 Business days)
- Express Shipping - $15, FREE with Creative Kids Voucher(1-3 Business Days)
- FREE standard delivery for all orders over $80 and ALL kits with Creative Kids Voucher.
-When providing a wrong address, Kids Circle does not take responsibility for a parcel delivered to a wrong address, so please verify your address before you submit the order.
-Please note we are a very small company and in the case of an item being returned to us because of an incomplete/incorrect address, the customer will have to incur a $10 fee for us to get resend the parcel as we cannot offer it for free twice.
We love seeing your kids happy and having satisfied customers. When we receive the orders we do everything possible to ship them in the next business day after redeeming your voucher, as we want the kids to receive their pack as soon as possible. We are very grateful that you have selected us for your purchase.